I need to see a doctor. What do I do for the flu?

As respiratory illnesses surge during flu season, knowing where and when to seek care is essential to protect your health and those around you. Daniel Reichert, MD, FAAFP, chair of family medicine, answers common questions about when to visit the Emergency Department, urgent care, or manage symptoms at home.

When Should You Go to the Emergency Department?

The Emergency Department is for severe, life-threatening symptoms that require immediate attention. Seek emergency care if you experience:

• Significant shortness of breath.
• Blue lips or skin, indicating oxygen deprivation.
• Chest pain or pressure.
• Extreme weakness or altered level of awareness.
• A fever over 104°F that does not improve with fever-reducing medication.
• Persistent dehydration due to vomiting.

Special Considerations for Infants:

For children under three months old, any fever over 100.4°F requires prompt evaluation. Parents should also contact their child’s primary care provider (PCP) if they suspect serious illness, even without a fever.

Aren’t sure where to go? Here is your guide to help you quickly find which service is right for your situation.

When Can Symptoms Be Managed at Home?

Mild symptoms such as a runny nose, mild fever, or sore throat can often be managed at home with rest, fluids, and over-the-counter medications. However, those at higher risk for complications — such as individuals over 65 or with chronic conditions like diabetes, heart disease, or asthma — should monitor their symptoms closely.

Prescription treatments for flu or COVID-19, like antiviral medications, can reduce the severity and duration of illness but must be started early. “These medications work best when started as soon after the onset of symptoms as possible and have no value if started after three to five days from the onset depending on the specific medication,” Reichert says. Testing is required to confirm the diagnosis, so contact your healthcare provider promptly if you fall into a high-risk category.

Should You See Your PCP or Go to Urgent Care?

“Continuity of care with your PCP is the best option whenever possible,” Reichert says. “Your PCP knows your medical history and can provide the highest quality care. If your PCP’s office is unavailable, urgent care is a reliable alternative for non-emergency situations.”

Consider a Video Visit:

Many symptoms can be evaluated virtually, which minimizes the risk of spreading illness to others and helps avoid wait times in a clinic. Check if your provider offers this option. Mask up for in-person visits if a video visit is not available or appropriate.

“All individuals should be appropriately vaccinated for influenza and COVID-19, and in some cases RSV to minimize the risk of these illnesses in the first place,” Reichert says.

Understanding when and where to seek care can help you manage your health effectively during cold and flu season. Learn more here for information or to schedule a video visit.