Find answers to your most common news questions here. Click on any question to expand the answer.

Who may we call and how do we go about making inquiries about LLUH hospitals and/or the university?

Media inquiries relating to the medical center or university during regular office hours to our media contact:

Briana Pastorino
Director, Public Relations 
E-mail: bpastorino@llu.edu

After hours, all media inquiries relating to the medical center may be directed to the public relations specialist on call by calling the operator:

909-558-4000

I would like to interview an expert on a specific field. How do I do go about it?

Contact any of the public relations specialists located on the "contacts" page, and they would be happy to assist.

All media requests must be vetted and approved by the public relations team.  Once approved a public relations specialist will coordinate, schedules and sit in on all interviews.

I would like to go the hospital to interview a patient, take photos or video.

The presence of media personnel inside the hospital must first be vetted and approved by the public relations team. 

Media personnel should expect to be escorted by a PR representative while on the premises. Patients may not be filmed or interviewed unless they have given written authorization from them or their legal guardian.

TV or production crews who want to use the LLUH campus as a backdrop must capture their video from the sidewalk, unless they receive permission to be on campus and have a PR or security escort.

How do we get included on the news information distribution list?

Please send an E-mail requesting to be added to the news information distribution list to pr@llu.edu.

What does it mean when a patient's condition is in "serious," "critical," etc.?

The American Hospital Association defines Patient Condition as:

Undetermined: A physician still has to assess the patient.
Good: Vital signs, such as heart rate and blood pressure, are stable and normal limits. The patient is conscious and comfortable and indicators are excellent.
Fair: Vital signs are stable and within normal limits. Indicators are favorable. Patient is conscious, but may be uncomfortable.
Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
Critical: Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.

What news information can we get from the website?

A variety of information is available on the website, news.llu.edu and lluh.org.

Can we use materials that are on the LLUH website, like photos, videos, etc.?

News media may request to use materials available on the website by emailing pr@llu.edu. Proper credit must be given to LLUH.