Find answers to your most common news questions here. Click on any question to expand the answer.

Who may we call and how do we go about making inquiries about the medical center/university?

Media inquiries relating to the medical center or university during regular office hours to our media contact:

Briana Pastorino
Media Relations Specialist
Direct Line: 909-558-8357

After hours, all media inquiries relating to the medical center may be directed to:


The Loma Linda University Health Office of Public Affairs is at:
11157 Anderson St.
Loma Linda, CA 92354
Main Line: 909-558-4111
Fax: 909-558-4181

I would like to interview an expert on a specific field. How do I do go about it?

Contact any of the public information officers listed above and they would be glad to help you connect with the right person.

In general, physicians and other experts from the university and medical center initially refer media queries directed to them to the marketing and public relations department.

A public information officer is required to sit in on an interview.

I would like to go the hospital to interview a patient, shoot pictures or video.

The presence of media personnel inside the hospital must first be approved by the medical center’s director of communications.

Media personnel should expect to be escorted by a medical center representative while inside the premises. Patients may not be filmed or interviewed unless we have received written authorization from them or their legal guardian.

TV crews who want to use the medical campus as a backdrop must shoot their video from the sidewalk, unless they receive permission to shoot within the medical center’s premises.

How do we get included on the news information distribution list?

Please send an E-mail requesting addition to the news information distribution list to any of the public information officers listed above.

What does it mean when a patient's condition is in "serious," "critical," etc.?

The American Hospital Association defines Patient Condition as:

Undetermined – A physician still has to assess the patient.
Good -- Vital signs, such as heart rate and blood pressure, are stable and normal limits. The patient is conscious and comfortable and indicators are excellent.
Fair -- Vital signs are stable and within normal limits. Indicators are favorable. Patient is conscious, but may be uncomfortable.
Serious -- Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
Critical -- Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.

What news information can we get from the website?

A variety of information is available on the website,, including press releases, calendar items, photos, and general information about the hospital and related entities. Look for media-related information in the “Newsroom.”

Can we use materials that are on the LLUHC website, like photos, videos, etc.?

Recognized media are free to use materials available on the website, with proper acknowledgement of LLUMC. Use in all other outlets are subject to approval by the Marketing and Public Relations Department.